Cancellation Policy

Below is a summary of the Cancellation Policy for Casinha da Avó, for bookings made via the website. For further details regarding any other policies for the apartment, please refer to the Rental Agreement, which can be found here

10. CANCELLATION POLICY

Policy A

For bookings made via the Casinha da Avó website, the cancellations policy is as follows:

Cancellations made 56 days prior to Check In - the 50% of Total Rental Value which the Guest will have already paid will not be refunded; however, they will no longer be liable to pay the remaining 50% or Security Deposit. The cleaning fee, will be refunded, if it has already been paid for.

Cancellations made 56 days before to Check In - 0% of Total Rental Value will be refunded, which equates to 100% of the Total Rental Value. However, the Security Deposit and Cleaning Fee will be refunded, and may take up to 7 working days.

Policy B

For bookings made via Airbnb, please click here. We use the ‘Strict’ policy.

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